Managed Benefits · Insurance Agencies

You explain coverage for a living. Your own enrollment still runs on a spreadsheet.

Insurance agencies employ the most benefits-literate workforce in any industry, which means every administrative error gets noticed by a professional. BEG Managed Benefits, powered by isolved, runs your agency's own enrollment, eligibility, and ACA filings to the standard your staff sell every day, nationwide. You keep your broker; we do the administration.

Your monthly estimate on screen - no call required

All 50States covered
Broker-friendlyYou keep your broker, even if that is you
Expert eyesAdmin your licensed staff will respect

The Insurance Agency Benefits Problem

The cobbler's children problem, with licensed professionals watching.

Per form
IRS information-return penalties stack on 1094-C and 1095-C errors
Filing failures and furnishing failures are penalized separately under IRS rules, per form, per employee. An agency that lectures clients about clean census data cannot file sloppy forms for itself.
2 classes+
Producers and staff rarely get identical benefits treatment
Commission-heavy producers, salaried CSRs, and part-time admin staff often carry different contributions and waiting periods. Class rules enforced by memory drift; drift becomes a grievance or a carrier dispute.
0 margin
For error, because your employees are the toughest audience
A CSR who processes enrollment corrections for clients all day will spot a wrong deduction on her own paycheck immediately, and she will know exactly whose fault it is not supposed to be.

Source: IRS, ACA information reporting by applicable large employers.

What Gets Handled

Agency benefits work, mapped to the three plans

Benefits Admin Software: a system of record your staff will not roll their eyes at

Class-based plans for producers, CSRs, and admin staff are configured once, employees enroll and compare plans online, and deductions sync to payroll across salary and commission pay. Eligibility, elections, and carrier data live in one place, which is exactly what your agency tells its own clients to do.

Software + ACA Compliance: filings that survive professional scrutiny

Eligibility is tracked across the agency, offers of coverage are documented, and Forms 1094-C and 1095-C are produced on schedule with the underlying data reconciled. For commission-heavy producer pay, affordability tracking is applied consistently rather than recalculated differently each year by whoever inherited the spreadsheet.

Fully Managed: your operations stop covering for benefits admin

A dedicated Managed Benefits Specialist runs open enrollment, changes, and carrier updates, and a Benefits Auditing Analyst checks the data for exactly the errors your staff would catch anyway: deduction mismatches, stale carrier records, missed dependents. Your agency's benefits stop being the example a competitor would love to quote.

How You Buy It

Three plans, one instant estimate

Benefits Admin Software is self-service enrollment in one system. Software + ACA Compliance adds eligibility tracking and Forms 1094-C and 1095-C. Fully Managed adds a dedicated specialist and auditing analyst who run it all. Full detail on the managed benefits overview.

Your monthly estimate on screen - no call required

Commission payroll the bigger grind? BEG's core service is managed payroll for insurance agencies, and licensing and people policies live in insurance agency HR outsourcing.

Where Agencies Get Caught

Producer, CSR, and admin classes rarely follow the same rules by accident

RoleCommon pay structureWhere affordability math gets missed
ProducersCommission-heavy, variable monthly payAffordability safe harbor calculated once, never re-checked as commission swings
CSRs / account staffSalaried, standard hoursCorrect by default, but waiting periods drift when class rules live in someone’s memory
Part-time adminHourly, variable scheduleFull-time-equivalent hours undercounted toward the 50-FTE line
New producers, first 90 daysDraw against future commissionTreated as a probationary non-issue instead of tracked against the offer deadline

Questions

Insurance agency benefits administration, answered

What does benefits administration include for an insurance agency?

Plan setup, open enrollment, life-event changes, carrier updates, eligibility tracking across producers and staff, deduction sync with payroll, and ACA reporting, all maintained in one system of record.

We are brokers ourselves. Does this compete with us?

No. BEG does not sell insurance or place coverage. We administer the plans behind the scenes, the same broker-ally model we run for every client: you keep your broker, even when that broker is you.

Can you handle producer versus staff benefit classes?

Yes. Class-based eligibility handles different contributions or waiting periods for producers, CSRs, and admin staff, applied by the system instead of remembered by whoever ran enrollment last year.

Does this cover our ACA reporting?

Yes. Eligibility is tracked across the agency, and Forms 1094-C and 1095-C are produced on schedule. IRS information-return penalties apply per form and can stack for filing and furnishing failures, so accuracy matters twice.

Why would an agency outsource benefits administration?

Because selling coverage and administering your own are different jobs. Producers bill hours to revenue; enrollment data entry, carrier updates, and filings are operational work an agency principal should not staff internally.

Is this a PEO?

No. There is no co-employment and no master plan takeover. BEG Managed Benefits, powered by isolved, administers the plans your agency already chose. You stay the employer.

What does insurance agency benefits administration cost?

A monthly per-employee cost far below adding an internal benefits administrator, which typically runs $60K-$100K a year in salary and overhead on top of the E&O exposure of that person learning on the job. Answer five questions in the estimate form and your monthly range appears on screen; exact pricing is confirmed on your discovery call.

Does the Department of Labor hold agencies to a higher standard because we sell benefits?

The legal standard under ERISA and DOL rules is the same for every plan sponsor regardless of industry, but the practical scrutiny is not. An agency principal who advises clients on fiduciary duties and plan documentation invites obvious follow-up questions if the agency’s own plan administration, summary plan descriptions, or Form 5500 filings are behind. Clean administration removes that specific vulnerability before a client, a carrier, or an employee ever raises it.

How do we handle COBRA for a producer who is terminated for performance, not the agency as a whole?

The same as any single-employee termination: the qualifying event starts the clock regardless of the reason for departure, and election notices and premium windows run on federal deadlines. COBRA premiums run up to 102% of plan cost, commonly landing near $110/day of exposure if a single termination notice slips through because it was not part of a larger, more visible event like a layoff.

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Your monthly estimate on screen - no call required